OUR CUSTOMERS
The world’s most innovative companies use Dialpad
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Dialpad Features
Maybe a customer is looking for help to resolve an issue. Or perhaps they’re looking to purchase additional products or services. The secret sauce to running a successful business is relationship management, and that starts with communication. By offering prospects and clients a Toll-Free Number, you instantly make your business more accessible, which expands your reach and enhances your service and credibility.
Encourage Prospects and Clients to Get in Touch
Be a Better Competitor
It’s competitive in the business world, and every advantage is important. If your competitors provide a Toll-Free number for customers, then it’s crucial that your organization does, too. Regardless of the size of your company—a Toll-Free Number tells your prospects and customers that your company is credible, national, and most importantly—prepared to meet the needs of the customers. The 800 number is not just a string of digits, it’s a reputation and relationship builder.
Demonstrate Outstanding Customer Service
Offering your prospects and clients something for free is one of the greatest ways to demonstrate your dedication to exceptional customer service. Of course, by providing a Toll-Free Number, you are not just helping your prospects and customers, you are also helping your business by making it easy for them to get in touch.
Integrations that Make Your Job Easier
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Plans & Pricing
$15 /mo/user
billed annually
$20/mo/user if billed monthly
Standard
Phone, Messaging, Conferencing
G Suite & O365 Integrations
1 License Minimum
$25 /mo/user
billed annually
$30/mo/user if billed monthly
Pro
Includes all Standard Features
Integrations (CRMs, Slack, etc.)
24/5 Phone Support
MOST POPULAR
3 License Minimum
Contact Us
100 license minimum
Includes all Pro Features
CRM & App Integrations
Analytics & Reporting
24/7 Support & Enterprise SLA
Enterprise
"We love how quick Dialpad is to deploy. All you need is a laptop or smartphone."
Kyle Jackson
Director of IT at Percolate
Frequently Asked Questions
What plan level do I need in order to have a Toll-Free Number?
Adding Toll-Free Numbers to your account is available on Standard, Pro, and Enterprise Plans.
Can I purchase more than one Toll-Free Number?
Yes. Companies can add as many Toll-Free Numbers as they wish.
What happens when a customer calls a Toll-Free Number but no one is available to answer the call?
That depends on how the call routing rules have been set up. But some options include being sent to a voicemail, a different department, or a greeting without voicemail.
How much does it cost to add a Toll-Free Number?
Adding a Toll-Free Number to your Main Company Number, Department, or Call Queue is an additional $5 per month on an annual plan or $7 per month on a monthly plan plus $0.02 per min for incoming calls. (Prices listed here in USD, contact us for quotes in local currency).
I have an existing Toll-Free Number. Can I keep it?
Absolutely. Dialpad Administrators can initiate a toll-free port request by filling out and submitting a Letter of Authorization (LOA) to our support team. Learn more about how to port a Toll-Free Number here.
How long does it take to transfer my Toll-Free Number to Dialpad?
Toll-free ports can take 5-10 business days to process assuming no issues with the submitted LOA form.
How will I know when my transfer is complete?
When your Toll-Free Numbers port successfully, we'll send an email to your Dialpad Administrator.
My question about Toll-Free Numbers wasn’t answered here. Where can I go to learn more?
You can check out this in-depth Help Center article about Local and Toll-Free Numbers.
OUR CUSTOMERS
The world’s most innovative companies use Dialpad
Business phone in your pocket
Your mobile phone can double as your work phone with a separate number, enabling you to talk and text from anywhere.
Route calls to the right people
Setup your IVR so callers hear a greeting based on time of day, and can choose which department they need to speak to.
Integrate your existing apps
Connect your existing apps to share calendars and docs, and even log calls to a CRM or helpdesk.
Dialpad is ranked one of the Best Business Phone Services by U.S. News
Dialpad is the right choice for your business communications, ask for a
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Smart Call Routing
Route callers based on business hours, holidays, and by department.
Powerful Integrations
Connect all your favorite apps including calendars and shared docs so it's easy to find upcoming meetings and collaborate on projects.
Spam Blocking
Clear up your phone lines with automatic spam blocking across all your connected Dialpad devices.
Text Messaging
Send and receive texts between colleagues and customers from any Dialpad app.
Business phone system features you'll love
Any questions? Let’s talk.
"We love how quick Dialpad is to deploy. All you need is a laptop or smartphone."
Kyle Jackson | Director of IT at Percolate
Real customer reviews
A business phone system
that works like you do
Connect your team with voice, video, and messaging on your existing devices